POSTED 23 Mar
Customer Service
at MORGAN AND MORGAN P.A.
Customer ServiceFull TimeUSA
MORGAN AND MORGAN P.A. is one of the largest Plaintiff’s law firms in the country.Our firm is looking for customer service professionals who are passionate about helping people and dedicated to providing a first-class customer experience. Our firm’s mission of being “For the People” leads the way for all of our customer service professionals. In fact, it is a requirement at Morgan and Morgan to portray empathy and kindness to our clients.If you believe in helping others, have a strong sense of empathy, have a customer service background, treat others with kindness and respect, and are looking for a career, then we want to talk to you!(If “For the People” does not resonate with you, you need not apply.)

REQUIREMENTS

The Case Control Center is open 7 days a week, 24 hrs/day.Shifts are Part time, Monday through Friday, 10 am - 2 pm.This position is a Work From Home position meaning:Must be able to provide a distraction free environment (no pets, TVs, children, etc).Must live in the state of Nevada and within driving distance of Las Vegas (may be required to come into the city with a 24 hour notice).Must be willing and able to pass Internet Speed Test, 60 Mbps download/30 Mbps upload speed before training.High school diploma or GED is required; college preferredSales/Cross selling experience preferredAbility to communicate effectively with clientsUsed to adapting in an ever-changing environment and handling multiple prioritiesExcellent verbal communication with an outgoing personalityAble to multitask and learn quicklyMust thrive in a team environmentAbility to work in an inbound/outbound blended environmentReliable and dependableExcellent comprehension and critical-thinking skillsAbility to type at least 35 WPM with excellent writing skills while navigating through multiple software applicationsTraining will take place in our Longwood, Florida office. The training course is 3 weeks long, M-F, mornings with REQUIRED daily attendance.

BENEFITS

  • A diverse work atmosphere
  • A knowledgeable, high-achieving, experienced, and fun environment
  • A management team who wants to invest in you
  • Staff incentives
  • Great opportunities for advancement and career growth
Position Starts at $15.00/hr + the opportunity for cash incentives!
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