Senior Manager of Product Marketing
at PagerDuty
ProductFull TimeAnywhere
    • Develop product positioning and messaging that differentiates our product by understanding customer needs, product capabilities and roadmap, market trends, and competitive landscape
    • Craft our corporate message and storytelling by building sales presentations that align to the customer journey
    • Analyze target market and conduct penetration and white space analysis to find opportunities for better customer education,, and how to improve overall effectiveness of content
    • Produce product and technical content (blogs, eBooks, solutions briefs, webinars, etc.) to support thought leadership and demand generation campaigns
    • Collaborate with the campaigns team to execute integrated campaigns that accelerate pipeline, and with growth and product teams to shape in-product experimentation that accelerates product adoption
    • Work cross-functionally with product management, sales, business development, and other teams to establish and execute go-to-market tactics and packaging approaches
    • Work with customers and Product Managers to establish a continuous feedback loop to influence the product roadmap according to customer needs
    • Define stories for engaging product demonstrations that are used on stage, in videos, and across digital channels to showcase product innovation and differentiation
    • Establish strong relationships inside and out of PagerDuty to define the product value proposition through the customer lens
    • Influence the industry’s understanding of PagerDuty’s vision through engagement with industry analysts and in executive briefings

About You

    • 3-5+ years of B2B Product Management and/or Product Marketing experience at a high tech or SaaS company. Engineering background a plus, MBA a plus but not required
    • Strong domain expertise in DevOps and ITOps technologies and markets
    • Consistent track record of launching and growing successful products in close collaboration with the field, customer success, product, partners, and other team members
    • Prior experience creating marketing personas, audience segmentation, campaign management, and channel development
    • Prior experience in developing and implementing persona-based messaging, value drivers and content across multiple mediums
    • Proven ability to lead by influence and drive strategy, planning, and execution between cross-functional teams
    • A hunger to learn and grow. You're eager to jump in and get things done and don't get flustered in dynamic environments
    • Experience using data to drive decision-making
    • Past experience developing in-product on-boarding experiences, marketing, and defining product terminology
    • Experience crafting, driving, and running go-to-market plans across all channels
Are you passionate about Joining a creative company where you are pushed beyond your comfort-zone both professionally and personally? Then apply now.

Please Note: This role may be filled at a different level dependent on the candidate and based out of our San Francisco, Toronto, or Atlanta offices. Relocation Assistance not available at this time.

PagerDuty offers:
Competitive salaries and company equity
Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family
401K with 1% match
Pre-tax commuter benefits, FSA, cell phone allowance and more!
Generous parental leave
Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to 12 paid holidays and ample sick leave
Paid employee Volunteer Time - 20 hours per year
Monthly company wide hack days

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