POSTED 15 May
Implementation Analyst
at Standard
OtherFull TimeUSA
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.
Job Summary:As an Implementation Analyst on the National Accounts Implementation Team, you will provide a high level of support for Implementation Managers in handling of post-sale activities to acquire and retain large complex groups and projects.  Responsibility ranges from gathering initial documentation for case setup, supporting adjacent business units with sample timelines, administration and continual improvement of the Workfront project management platform and managing a caseload of lower complexity level new groups and/or Inforce cases adding additional lines of coverage.

Principal Duties & Responsibilities:
  • Analyze implementation documentation; sold proposal and prior plan information and secure additional information as necessary.  Assist Implementation Managers in securing relevant information pertaining to implementations and follow-up on outstanding information within prescribed timeframes. 
  • Develop and maintain project deliverables
  • Communicate project tasks, milestones and deliverables to the business unit experts and team
  • Maintain and update Workfront site, serving as primary administrator, provide recommendations on system improvements and solutions based on user feedback
  • Maintain and update Implementation SharePoint site
  • Create detailed sample implementation timelines for proposal and finalist activities
  • Maintain project schedule; track project performance against milestones
  • Participate on cross-function or cross-department projects, as assigned
  • Coordinate and manage lower complexity implementation activities on new large accounts including, but not limited to, billing/reporting setup, contract/document issue, coordinating billing and claims training with policyholders and other administration activities
  • Coordinate and manage multiple projects with demanding time constraints, while meeting changing priorities and deadlines
  • Partner with Implementation Managers, as needed
  • Analyze work processes to develop and recommend workflow improvements
  • Apply acquired job skills and working knowledge to assist with complex deliverables with multiple parties
Job Specifications:
Education:
Bachelor's degree preferred

Experience:
  • Requires minimum of 3 to 4 years group insurance experience with progressive responsibility and an emphasis in project management, benefits administration, large case management, enrollment technology or the equivalent combination of education/experience.
  • Client facing experience preferred
  • Strong project leadership skills and a proven ability to multi-task effectively
  • Effective communication skills, both written and verbal
  • Strong planning, prioritizing, decision-making and organization skills
  • Energy and passion for teamwork and collaboration in a dynamic, fast-paced environment
  • Demonstrated product expertise and the ability to learn new products
  • Proven ability to influence others
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.
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