POSTED 30 Apr
Jr. Financial Planner
at The Center for Excellence in Higher Education (CEHE)
Accounting & FinanceFull TimeUSA
This Financial Aid Planner position is responsible for all activities leading up to the financial aid appointment. This planner will meet with prospective students over the phone, to educate them on the purpose and assist in the completion of financial aid applications, along with the coordinating of financial aid appointments. The final decision in proper student financial aid packaging is conducted by the colleges Central Financial Aid Office (CFA). This position requires two late-night shifts (11am-8pm) between Monday and Thursday, as well as a rotating Saturday shift (1/month).  The regular day shift is 8am-5pm.Essential Functions:
  • Interface with and support Admissions and Education departments
  • Educate prospective students of the various funding options
  • Assist prospective students with Free Application for Federal Student Aid (FAFSA)
  • Coordinate and prepare potential students for Financial Aid Appointments
  • Maintain compliance with federal, state, and corporate rules of financial aid
  • Provide outstanding service and assistance to all current and prospective students
  • Ensure zero error rate in data gathering and entry
  • Expected to achieve departmental metrics and quality goals
  • Must be able to lift 15 lbs.
  • Other duties as assigned
Qualifications:Education:
  • High School diploma (or equivalent) required. Associate’s degree preferred
Requirements:
  • Associate’s Degree preferred
  • Must be extremely detail oriented
Working from Home Requirements:
  • Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
  • Must adhere to set schedule
  • Continuous/active communication with managers and co-workers
  • Must have the following resources at home:
    • Dedicated office space that can accommodate dual monitors, computer, and VPN device
    • A hard wired (from the computer to the internet router/modem) High speed internet with:
      • A minimum of 6 Mbps download speed and 1.5 upload speed
      • Latency/Ping must be @ 40-45ms or lower
    • Depending on the availability; Cable, DSL, Fiber are only supported ISP provider services (candidates must provide Internet Service Provider Name and the test results before hire)
    • Satellite, Hot Spot and any other unreliable services are not supported by CEHE; Wireless connection is also not supported
Measures of Merit:
  • TBD by supervisor within 90 days of hire.
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